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📣 Marketing Features
Integrated marketing tools allow you to effectively communicate with your customers via email, SMS or postal mail, using personalized and targeted messages.
Available communication channels
- 📧 Electronic mail (email)
- 📱 SMS
- 📬 Postal mail
Targeting recipients
Before sending a message, you can set filters to precisely select which customers to contact. For example:
- Customers not contacted for more than 30 days
- Belonging to a specific customer group
- Having ordered on a particular day (eg: Monday)
Personalization of the message
You can insert dynamic tags into your message, which will be automatically replaced with information specific to each customer.
Examples of tags:
<Nom>→ will be replaced by the customer's name<Prenom>→ will be replaced by the customer's first name
Example of a personalized message
Good morning , enjoy 10% off this week in your favorite store!
Send the campaign
Once you have written your message and targeted your customers, you can choose the channel you want to send your campaign.
Messages will be sent automatically to selected customers with personalized information.
With these features, you can easily retain your customers and boost your sales with ease.
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This document is made available under the terms of the licence Creative Commons Attribution 4.0 International (CC BY 4.0) .