Caller ID management

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Cash Register Help Center

This help will guide you through the setup and usage of our point of sale cash register software.

Caller phone number management

📞 This feature allows you to automatically open the customer file when an incoming call is detected on your landline.

Feature only compatible with Windows and US Robotics modem.

🖥️ System requirements

  • 🧩 Windows computer
  • 📦 US Robotics modem connected to your landline
  • 🔌 USB connection between modem and computer
  • 🛠️ “Cash Register” application installed from the Windows Store

⚙️ Setup Steps

  1. 🔌 Connect the US Robotics modem to your landline and Windows computer via USB.
  2. 💾 Install the modem drivers if necessary.
  3. 📁 Configure the modem to use the COM3 port.
  4. 🛒 Install and launch our app from the Windows Store.
  5. 🔧 In the software, go to Config > General Options > Hardware and activate the option Using the US Robotics Modem.
Once correctly configured, a message “US Robotics modem detected” will be displayed.

📲 Functioning

📥 When a call is received, the software automatically reads the caller's number.

  • 👤 If a customer matches this number, their customer record is automatically displayed.
  • ➕ If no customer is found, the application offers to create a new customer file with the number already entered.
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