POS software, Online support

Help for the use of cash register

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Recover your lost password

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Get help

We are a small organization, and we need encouragement.
Unfortunately, we cannot provide free support for all users of this software.
We receive a large number of requests which most of the time require significant work to be able to respond to you properly.
If you need assistance, we invite you to subscribe, even temporarily, to an extended license of the software.
The minimum duration of subscription to the extended license is only 15 days for 14‚ā¨
Without any commitment or direct debit
By subscribing to the extended license, you will have unlimited technical support for the duration of your license in addition to being able to discover this software in its most complete version!

Subscribe to a license

If you don't want to pay, you can also Refer a user to get a free license!

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Submit an idea

Most of the modifications made to the cash register are user submitted ideas.
We do really appreciate your suggestions, which are very important for us to improve this software.
An idea comes to your mind ? Please share it with us !

Improvements on the cash registerImprovements on the webshopBack

Report a bug

You identified a bug ?
Thanks for reporting it to us !
Please make sure to do an accurate description, to specify the page on the website where you found it, and a scenario in order to reproduce it.
Our team will do its best in order to correct it as soon as possible.
In order to submit a problem, please do not forget to describe :
How to reproduce it
- what you have done
- what should have happened
- what happened
- where it happened (page site)

Elements that triggers it
- is the bug systematic ?
- what causes it ?
- is the bug related to your configuration ?

There is no need to report several times a single problem, but if you have new information about it, don't hesitate to contact us.

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Ask for help

Before asking for some help, please ensure that the answer is not already in the help pages.
We do not provide phone support, please always write your question in the form.
Every emails are read, but bugs, and request from licensed user will be processed in priority.

Si votre question n'est pas déjà présente dans la liste des questions fréquemment posées, utilisez le bouton ci-dessous pour accéder au formulaire de contact du support.

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